Faqs

Products

Phen Caps

Phen Caps is a dietary supplement that suppresses appetite and boosts energy to promote weight loss. It contains nine all-natural, high quality ingredients to help you eat less, move more, and accomplish your weight loss goals faster!
Phen Caps contain nine natural ingredients to promote weight loss.
No - phentermine and Phen Caps are not the same.
While phentermine is a prescription medication that contains phentermine HCl (a controlled substance) to suppress appetite and boost energy, Phen Caps is a dietary supplement made with all-natural ingredients that works to achieve similar effects. Phen Caps do NOT contain any phentermine HCL, which is why Phen Caps can be sold legally online and without a prescription.
We have many customers that take phentermine and Phen Caps at the same time, but we suggest that you always ask your doctor before combining phentermine with any other medication or supplement (including Phen Caps). A medical professional is the best person to assess whether Phen Caps are appropriate in your specific case.
Based on customer reports, the average weight loss is 1- 2 pounds per week, or approximately 5-8 pounds per month. However, this amount varies depending on starting weight, diet, activity level, age and other factors. To see and read about past customers’ success with Phen Caps, visit our testimonial page here!
If you’d like to boost your weight loss even more, consider the Phen.com Ultimate Combo pack. Lose weight, get slim and build muscle with the combination of all three Phen supplements! Learn more about the Ultimate Combo here.

5 Star Fat Burner

5 Star Fat Burner is an all-natural, high-quality supplement that promotes more weight loss and fat burn than diet and exercise alone. It is formulated with two clinically-proven key ingredients – Capsimax® and GreenSelect® Phytosome® – to effectively support your weight loss journey. Combined with healthy diet and exercise, 5 Star Fat Burner will help you achieve your dream body faster by promoting more fat burning throughout the day and night. Best of all, you can rest easy knowing that this supplement is caffeine-free and won’t keep you up at night! Read more about 5 Star Fat Burner here.
5 Star Fat Burner contains Capsimax® (a hot pepper extract) and GreenSelect® Phytosome® (a green tea extract). Together, these ingredients help you burn more fat and lose more weight than with diet and exercise alone.
Capsimax® is a patented hot pepper extract that gives you all the benefits of eating hot peppers without the GI discomfort. The active ingredient in Capsimax® is extracted from capsicum annuum, a group of plants more commonly called chili peppers.
Capsimax® works by promoting the release of fat from storage so that it can be burned off as energy. It also increases body temperature, which results in a higher metabolic rate. The combination of these effects means more fat burn and more weight loss throughout the day and night.
GreenSelect® Phytosome® is a high-quality green tea extract. More specifically, it is a concentrated form of EGCG (epigallocatechin 3-0 gallate) – the natural phenol and antioxidant contained in green tea leaves.
In one clinical trial, subjects taking green tea phytosome for 12 weeks lost 2 to 3 times more weight loss, plus shed more inches, than those who relied on diet and exercise alone. These benefits come chiefly from green tea extract’s ability to increase fat oxidation, and consequently fat loss.
To view the studies that support the use of Capsimax® and GreenSelect® Phytosome® for weight loss, please click here.
The active ingredients of 5 Star Fat Burner are: Capsimax®, GreenSelect® Phytosome®, chromium, inulin, raspberry ketone, pomegranate seed extract and 5-HTP.
Always check with your doctor before starting any new supplement, including 5 Star Fat Burner. A medical professional is best qualified to evaluate the benefits and risks of combining a supplement with any current treatment(s) or medical condition(s).
No – 5 Star Fat Burner does not contain any caffeine. So, you can take in the afternoon or evening without worrying about the supplement keeping you up at night.
Studies show that 5 Star Fat Burner’s key ingredients help you lose more weight than diet and exercise alone, but precise figures vary significantly from person-to-person. Individual weight loss differs based on starting weight, diet, exercise, lifestyle and a variety of other factors others. For this reason, is it not accurate to give a blanket estimate of weight loss in all consumers.
To read about past customers’ experience with 5 Star Fat Burner, visit our testimonial page here!
If you’d like to further boost your weight loss efforts, consider the Ultimate Combo pack. Lose weight, get slim and build muscle with the combination of all three Phen supplements! Learn more about the Ultimate Combo here.

5 Star CLA

5 Star CLA helps you convert more fat into lean muscle during exercise. It also helps boost metabolism and increase weight loss.
As part of the Ultimate Combo, CLA works together with Phen Caps and 5 Star Fat Burner to help you accomplish your body goals faster. To read more about the Ultimate Combo pack and how it works, click here!
5 Star CLA contains one active ingredient: high-quality conjugated linoleic acid (CLA). The capsules contain safflower oil with a minimum of 80% CLA in each capsule.
Apart from the 1000mg of conjugated linoleic acid (derived from safflower oil), 5 Star CLA contains gelatin, glycerol and water as inactive ingredients.
Always check with your doctor before starting any new supplement, including 5 Star CLA. He or she is best qualified to evaluate the benefits and risks of combining a supplement with any current treatment(s) or medical condition(s).

Ultimate Combo

The Ultimate Combo contains all three of Phen.com’s powerful, natural supplements: Phen Caps, 5 Star Fat Burner and 5 Star CLA.
Phen Caps suppress appetite and boost energy to promote more weight loss. 5 Star Fat Burner boosts metabolism and promotes more fat burn to help you slim down. Finally, 5 Star CLA further boosts metabolism and supports the transition of body fat mass into lean muscle mass to make you look and feel more toned.
The Ultimate Combo combines the power of Phen.com’s three high-quality supplements to give you the tools you need to reach your weight loss goals faster. Plus, ordering the three products as a combo pack saves you money (as compared to ordering them separately)! the ultimate combo info
Always check with your doctor before starting any new supplement, including any of the supplements contained in the Ultimate Combo pack. He or she is best qualified to evaluate the benefits and risks of combining a supplement with any current treatment(s) or medical condition(s).

Orders

Purchase & Returns

Orders cannot be changed or canceled after they have processed through the warehouse. This typically occurs within 60-90 minutes of placing the order. If you are still within this timeframe, please contact our customer support team using the contact form. Our office hours are 9am to 5pm EST, Monday through Friday. Unfortunately, orders can only be changed or canceled manually. As a result, if you place an order outside of normal business hours we are NOT able to modify or cancel your order before it processes through the warehouse.
If your order is processed successfully you will receive a confirmation email with the order number and receipt. If you have not received this email within 10 minutes of placing the order, please try again or contact our customer support team to inquire about the status of your order.
We have a 30-day, 100% satisfaction guarantee. If for any reason you do not like the supplements, you have 30 days from the date of purchase to contact us and request an RMA number/return label. Upon receipt of the products back at our warehouse, and assuming they comply with all stated return conditions, we will refund the full cost of all unopened bottles + one open bottle (minus shipping & handling).
To read our entire return and refund policy, please click here.
Please contact us via our online contact form, or by sending us an email at support@phen.com, if you have any questions or concerns regarding a purchase or return.

Shipment & Tracking

Packages typically ship within one business day. Orders placed before 10am EST will ship same-day, while those placed after 10am EST may ship same-day or on the next business day.
Using the standard USPS ground delivery, domestic orders (within the continental US) take about 2-5 business days to arrive. If you select Express Shipping at checkout, your order should arrive in about 1-2 business days.
Shipment time for international orders varies significantly. Depending on the country, your 5 Star Supplements may take anywhere from 10 days to 8 weeks to arrive.
Standard domestic shipping (within the US) is $5 and takes 2-3 business days to arrive. Express shipping cost varies by location and packages take 1-2 business days to arrive. International shipping rates vary by country.
You can use our Estimate Shipping and Tax calculator (located at the bottom of our the shopping cart page) to estimate approximate postage and taxation for all locations and shipping speeds.
Unfortunately, customs charges/taxes are not a price we can include in the original quote. This is because they are applied on a case-by-case basis by the customs officials in your country of residence. As stated in our sale terms and conditions, customs taxes may apply to some international orders and are to be paid upon reception by the purchaser of the product.
Once your order ships, you will receive an email from our warehouse that contains your unique USPS tracking number. You can track the progress of your package by entering that number on the USPS tracking tool.
No – Phen supplements do not require a signature for delivery. Your supplements will be delivered even if you are not available to personally receive the order.
If you have not received your order, or received a damaged or open bottle, please contact customer support. Our team will work with you to resolve this issue as quickly as possible.
Phen.com is proud to offer worldwide shipping. Still, we do not ship to every country. Phen supplements are currently available for shipment to customers living in the following countries:
Argentina, Aruba, Australia, Austria, Bahrain, Barbados, Belgium, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Chile, Costa Rica ,Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, French Polynesia, Germany, Gibraltar, Greece, Grenada, Guadeloupe, Guernsey, Hong Kong SAR China, Ireland, Isle of Man, Israel, Japan, Jersey, Luxembourg, Mexico, Monaco, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Norway, Poland, Portugal, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, Trinidad and Tobago, United Kingdom and the United States.

About Phen.com

Please contact us via our online contact form, or by sending us an email at support@phen.com, if you would like to send feedback about the product or website.
All Phen supplements are made in, and shipped from, the United States of America. You can trust that Phen.com products contain the highest-quality, American ingredients, and come straight from an FDA-approved manufacturing facility.
Phen.com is owned and operated by Careworld LLC, a Miami-based health & supplement company.